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Telesales Account Representative

Telesales Account Representative
Empresa:

Td Synnex


Detalles de la oferta

**Job Summary**:Principal Responsibilities:- Working from customer lists and/or database, makes outbound follow-up calls to existing customers to qualify leads and sell products and service contracts.- Closes a medium volume of sales orders.- Sales are medium complexity and the sales rep performs a consultative role for the customers.- Emphasizes features and benefits of represented products/services.- Provide accurate quotes, and ensure correct credit terms and vendor information is in database.- Meets or exceeds all quotas and activity objectives in assigned territory.- Uses sound judgment and discretion when making decisions that affect the business unit, such as, appropriate and timely escalation, adjusting margins or providing discounts to close a sale.- Provides high quality service to customers and prospects by assessing customer requirements, ensuring prompt response in providing product information and product pricing.- Actively profiles all customers and use effective telephone selling skills to promote client products, service programs and systems.- Builds the customer/prospect database by profiling and capturing relevant customer and product information.- Recommends improvements or changes to internal processes and data processing to meet or exceed sales goals and to achieve the highest level of customer satisfaction.- Maintains most up-to-date knowledge on products and programs.- Actively participates in assigned sales training, lectures, presentations and meetings.- Makes 50-75 outbound calls per day with 8 high-value meeting calls per day, each meeting call with duration > 15 minutes.Other Duties & Responsibilities:- Performs other additional duties as assigned.- Meets attendance and punctuality standards**Knowledge, Skills, and/or Abilities Required**:**To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.****The requirements listed below are representative of the knowledge, skill, and/or ability required.**- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.- Able to recognize and attend to important details with accuracy and efficiency.- Able to build solid, effective working relationships with others.- Able to constructively work under stress and pressure when faced with high workloads and deadlines.- Able to listen attentively and foster two-way dialogue.- Able to maintain a positive attitude in the face of criticism, rejection, or failure.- Able to provide courteous, timely service when addressing questions and concerns.- Able to maintain social, ethical, and organizational standards in conducting internal and external business activities.Minimum Educational/Experience Requirements:- High school diploma/GED plus the established minimum requirements for the position.- Language: 100% proficiency in EnglishAdditional Education/Previous Experience Recommendations:- College Degree in Business or Marketing preferred.- Requires 2+ years of outbound Telesales experience, technology experience preferred.- Call center or Telesales experience using consultative selling skills preferred.- Demonstrate commitment to task in a highly competitive sales environment.- Ability to overcome technical and business objections of prospective customers.- Possess solid business sense and the ability to profile likely business and technology decision makers.- Professional and polished communication skills both verbal and written.- Possess strong organizational skills and the ability to excel in a fast-paced environment.Working Conditions:- Professional, office environment.- Occasional non-standard work hours or overtime as business requires.- Some travel may be required.**What's In It For You?**- ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle.- ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.- ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.- ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.- ** Make the Most of our Global Organization**: Network with other new co-workers within your first 30 days through our onboarding program.- ** Connect with Your Community**: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.At TD SYNNEX, we're proud to be recognized as a great place to work and a lea


Fuente: Whatjobs_Ppc

Requisitos

Telesales Account Representative
Empresa:

Td Synnex


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