Trilingual Hardware Technical Support

**Objective**To efficiently provide high-quality and accurate resolutions to customers under stipulated policies and procedures, by offering world-class customer support via phone or mail.**Hard skills**- PC building completed or Technical support knowledge, experience on PC maintenance (Must).- CompTIA A+ (901 / 902) certification (Desired).- Experience in hardware and software troubleshooting.- Advanced knowledge of PC Architectures (Must).- Knowledge of RAID technology (Desired).**Soft skills**- Ability to function in a team environment.- Adaptability to change.- Teamwork oriented.- Excellent Customer service skills.- Capability to assimilate a dynamic environment.**Responsibilities**- To maintain adequate technical proficiency in products and platforms assigned.- To communicate with the team manager, SMEs, team members, and other teams regarding problems, solutions, and trends.**Benefits**- Educational reimbursement.- Medical Service.- Referral bonus.- Wellness Program.Tipo de puesto: Tiempo completoSalario: ¢650,000.00 - ¢690,000.00 al mesFecha límite para postularse: 30/11/2023