Virtual Desktop Infrastructure (Vdi) Engineer Ii

**Requisitos**:**Education**: Bachelor's Degree, or equivalent experience Experience: 3 years' of IT server administrative related experience in maintaining and supporting a large virtual server and desktop environment. Professional Skills Hands-on experience with Active Directory, DNS, DHCP, NTFS, and management desired, but not required. Functional knowledge of VMware Horizon, VMware vSphere, EMC VNX, Cisco UCS, Microsoft, VMC on AWS, VMC on Azure, Windows Operating Systems and Windows as a Service, are desired. Working experience with TCP/IP and network troubleshooting with basic tools such as traceroute, speed tests, and bandwidth reports Possesses time management and prioritization skills to effectively execute tasks in a high pressure environment Highly organized and able to maintain meticulous and consistent documentation of incidents, processes, and resolutions Resourceful and creative problem-solving and critical-thinking skills Excellent customer service skills complimented by an ability to effectively interpret and respond to customers' issues Strong written and oral communication skills with the ability to clearly communicate and provide technical support to both technical and non-technical audiences Experience working in a collaborative and ever-changing technical environment Ability to establish rapport and provide cross-training to team members Ability to create and present classroom-style training Ability to lift and carry at least 50 pounds Valid driver's license and access to transportation to travel to office locationsBeneficios**Benefits**: Hybrid office or work from home (2 Days Office at UltraPark II Laguinilla ) Private medical insurance PALIG Solidarity Association Life Insurance Personal day off (Personal day off due to marriage, childbirth or family death)