The Analyst, Business Performance Improvement (BPI), is responsible for improving the overall performance and/or productivity in a given business process within the organization. This is an individual contributor role that works on assigned projects that range in complexity from a single business process to cross-functional strategic initiatives. The primary focus of the role is to design, develop, and deploy data-driven solutions to facilitate improvement initiatives. The scope also involves creating solutions to monitor and track the successful execution of the performance or cost-saving improvement strategies. This is a cross-functional role that interacts with multiple departments across the Sysco organization including but not limited to finance, commercial services, payroll, supply chain, and merchandising. RESPONSIBILITIES Process Improvement: Use DMAIC and Lean methodology to complete projects and deliver process and financial results in a specified timeframe. Incorporate the voice of the customer requirements and data analysis in all process improvements. Continuous Improvement: Stay updated with industry best practices and leverage new techniques to enhance project delivery processes. Project Governance: Support project team to include but not limited to; scheduling meetings, maintaining project plans, updating RAID logs, publishing meeting notes and action items. Data Analysis: Collect and analyze medium-to-large data sets to provide actionable insights that lead to fact-based solutions. Process Mapping: Conduct subject matter interviews to accurately document processes in Visio to include pain points and RCA elements. Innovative Problem-Solving: Apply creative problem-solving techniques and methodologies to overcome project-related challenges. Communication and Collaboration: Regularly engage with stakeholders, present project updates, and conduct group training across all management levels. Requirements 2-3 years of experience in business process improvement in an external or internal consulting role Analytical and creative problem-solving skills Experience manipulating and analyzing medium-to-large scale data sets Proficiency in Microsoft suite of products (Word, Excel, PowerPoint, Visio, etc.) Working knowledge of business improvement methodologies (DMAIC, Lean Six Sigma, etc.) Bachelor's Degree in Industrial Engineering, Finance, Business Administration, or equivalent experience LEAN Yellow/Green Belt or similar certification Familiarity with Smartsheets, Salesforce, PowerApps, RPA, and Process mining technology Experience with implementing improvements for a shared services organization. Sysco Corporate, Shared Services, or Operating Company experience. Excellent communication skills both verbal and written advanced English. (B2+) Benefits Hybrid (2 days working at Ultra park II Lagunilla, Heredia and 3 days WFH) Private Medical Insurance Asociacion Solidarista Life Insurance Personal Day Off
