Position Summary Straumann CareStack is an award-winning cloud-based practice management software trusted by over 1,500 dental practices to streamline their operations.We are actively seeking a highly motivated and results-oriented individual to join our team as a Lead Generation and Call Center Specialist. In this pivotal role, you will be responsible for driving lead generation efforts, qualifying prospects, and engaging in outbound calls to foster relationships with potential clients. The ideal candidate will possess exceptional communication skills, a proactive approach to lead generation, and the ability to effectively convert leads into valuable opportunities.Job ResponsibilitiesLead Generation:Utilize a diverse range of channels, including online research, social media platforms, and industry databases, to identify potential leads.Develop and implement robust lead generation strategies to expand our client base.Collaborate closely with marketing and sales teams to optimize lead generation efforts and achieve organizational targets.Prospecting and Qualification:Conduct outbound calls to engage leads and assess their fit based on predetermined criteria.Gather relevant information about prospects' needs, pain points, and decision-making processes.Maintain meticulous records of lead interactions within our Customer Relationship Management (CRM) system.Relationship Building:Cultivate rapport and establish meaningful connections with prospects through effective communication and active listening.Educate prospects about our suite of products and services, addressing any inquiries or concerns they may have.Implement strategic follow-up procedures to maintain engagement and guide leads through the sales pipeline.Sales Support:Collaborate seamlessly with our sales team to schedule appointments, product demonstrations, or meetings with qualified leads.Provide valuable insights and feedback derived from prospect interactions, contributing to the refinement of sales strategies and messaging.Assist in creating and enhancing scripts, templates, and sales collateral for outbound communication.Performance Tracking and Reporting:Monitor and analyze key performance metrics, including call volume, lead conversion rates, and overall effectiveness.Use data-driven insights to enhance performance, celebrate successes, and address areas for improvement.Minimum QualificationsExceptional verbal and written communication skills Proven experience in lead generation, prospecting, or related roles.Familiarity with CRM systems and meticulous record-keeping.Ability to build strong relationships and engage effectively with diverse audiences.Analytical mindset with a keen eye for performance metrics.Preferred Qualifications Fluency in English language (spoken & written) All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.Employment Type: Full Time Alternative Locations: Costa Rica : Heredia Travel Percentage: 0 - 10% Requisition ID: 12701 Equal Opportunity and Affirmative Action Employer (US applicants only)Straumann Group is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national origin, age, veteran status, or disability unrelated to job requirements. Straumann Group will take affirmative action to ensure that qualified applicants are employed and that employees are treated without regard to their race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran and disability status. In compliance with U.S. Department of Labor Executive Order 11246, Section 503 of the Rehabilitation Act, and Section 4212 of the Vietnam Era Readjustment Assistance Act, Straumann Group has developed and maintains an affirmative action program and plan. Get notified for similar jobs Sign up to receive job alerts Success! Successfully subscribed for similar jobs You have already subscribed for this job Failure! Failed to subscribed for similar jobs Success! Successfully subscribed for similar jobs Failure! 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