Supports developing and finalizing best practices for benefit plans and programs, and ensures that benefit plans are written clearly and correctly and administered accurately and efficiently. Resolves escalated issues and communicates resolutions to relevant stakeholders. Works closely with vendors to ensure timely and accurate benefits processing (e.g. eligibility, payments, data valuations, etc.). Monitors metrics and service level agreements. Implements regulatory changes.Assists in defining the issues and scope of assigned projects, and determines approach and methodology for implementation. Also serves as project manager during the execution phase. Benefit plans and programs may include health and welfare and retirement, and are structured as defined benefit and defined contribution, tax qualified and nonqualified, ERISA and non-ERISA, bargained and non-bargained, and cover eligible domestic employees, international service associates, and certain former employees.**Key Responsibilities**- Timely and accurate review and approval of more complex escalations and ERISA claims and appeal responses.- Provides detailed, constructive impact analysis of proposed plan and legislative changes from legal, administrative, participant and other resources through in-depth research.- Develops and executes implementation strategies for plan changes and other benefits initiatives involving multiple customers and vendors through use of strong project management disciplines.- Develops group communications and training materials using depth of experience and proven proficiency in technical, marketing, and employee relation skills.- Develops timely legal notices in accordance with the Department of Labor's participant disclosure requirements and ensures their proper distribution.- Educates managers and employees on benefits plans and programs, practices, processes, and tools to ensure continual knowledge transfer, enhanced organizational capability, people development, and consistent service delivery.- Develops special benefits communications for sensitive employee situations.- Ensures communication channels (websites, employee service centers, HR) are kept up- to-date of changes in benefit plans and programs, processes, and tools.**Basic Requirements**:- Bachelor's degree required- 5+ yrs of experience in retirement planning- Advanced English level.- Microsoft usage and reporting.**Technical Skills**:- Benefits Administration - Understanding of the administration, record keeping and operational aspects of multiple or single benefit plans. This includes the ability to interface with vendors, issue resolution, educate vendors, plan changes and initiate appropriate communications.- Benefit Communications and Training - Ability to develop communications (SPDs, SARs, newsletters) and training materials.- Financial Principles and Controls - Understanding financial aspects and Controls of benefit plans and programs, specifically actuarial, underwriting, benefits accounting and Sox.- Data Analysis - Knowledge of data analysis methods, which includes the ability to analyze and interpret data, identify trends and implications to the company.- Benefit Plan Reporting, Testing and Audit - Ability to prepare financial reports (5500s), conduct non-discrimination testing, support audits,- ISA Benefits - Knowledge of ISA benefits regarding integration with other company and local government plans.**What We Can Do For You**- ** Iconic & Innovative Brands**: Our portfolio represents over 200 products with some of the most popular brands in the world, including Coca-Cola, Simply, Fairlife & Topo Chico.- ** Expansive & Diverse Customers**:We work with a diversified group of customers which range from retail & grocery outlets, theme parks, movie theaters, and restaurant.- ** Benefits**:Full benefits package that starts on day one of employment.**Skills**Retirement Benefits; Retirement Plan Administration**Our Purpose and Growth Culture**:We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what's possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors - curious, empowered, inclusive and agile - and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.
